Road Accident Fund: Consultant Pre-Assessment Opportunity

The Road Accident Fund (RAF), a key South African institution dedicated to supporting victims of motor vehicle accidents, is recruiting for the position of Consultant: Pre-Assessment. This role is based in Menlo Park, Pretoria, Gauteng, and is offered on a 24-month fixed-term contract.

About the RAF

The RAF’s mission is to provide comprehensive coverage to all road users, ensuring prompt rehabilitation and compensation for accident victims while promoting safer road use across South Africa.

About the Role

The Consultant: Pre-Assessment is a vital position within the RAF’s Claims Division. The role focuses on the initial evaluation of claims applications to ensure compliance with organizational and legal standards. With 11 positions available, this is an excellent opportunity for candidates passionate about claims management and road safety to contribute to a meaningful public service.

Salary: R434,656.00 per annum

Key Responsibilities

Pre-assessment of claims: Accurately record submitted documentation and evaluate claimed benefits and products.
Compliance evaluation: Ensure submissions meet lodgement and compliance criteria as per defined processes.
Duplicate and linked claims identification: Detect any duplicated or related claims that may impact processing.

Application of prescription rules: Verify claim timeliness and mortality information with Home Affairs to prevent fraud.
Communication: Notify claimants of pre-assessment outcomes with transparency and clarity.
Quality assurance: Maintain high standards by implementing unusual occurrence procedures and adhering to RAF quality protocols.

Administrative and Reporting Duties

Efficiently document acknowledged claims.
Manage correspondence and prepare reports, briefing papers, and presentations.
Assist in editing technical documents and letters.
Track and report on objectives, targets, and emerging risks.
Provide ad hoc reports to support process improvements.

Stakeholder Management

Build and maintain professional relationships with stakeholders.
Respond to queries within predefined turnaround times for efficient claim handling.

Qualifications and Experience

Education: Bachelor’s Degree or Advanced Diploma in a related field.
Experience: Minimum of 3 years’ relevant experience in a claims environment.

Essential Skills and Competencies

Knowledge of RAF products and the Motor Vehicle Act/Accident Legislation.
Strong problem-solving and decision-making skills.
Financial management expertise.
Attention to detail and compliance adherence.
Effective planning, organizing, and coordination abilities.
High levels of personal mastery, judgement, ethics, and client service orientation.
Familiarity with the Public Finance Management Act (PFMA) is advantageous.

Employment Equity

The RAF is committed to employment equity, with preference given to people with disabilities, aligning with its mission of inclusivity and fairness.

Additional Information

Security vetting: Conducted on all prospective employees to ensure institutional integrity.
Foreign qualifications: Must be evaluated by the South African Qualifications Authority (SAQA), with proof submitted.

Application Process

Applications close on 3 June 2025. Candidates who do not hear back within six weeks of the closing date should consider their application unsuccessful.